Strategic Stakeholder Engagement
The Program
The program includes a two-day interactive session followed by two on-line (small-group) coaching sessions. It covers the benefits and risks of stakeholder engagement, and introduces frameworks for understanding and working with the networks of stakeholder relationships that influence today’s business environment. In highly interactive sessions, participants will learn practical approaches to establishing and maintaining positive, mutually beneficial stakeholder relationships. The program offers application sessions to develop strategic approaches to stakeholder engagement as well as practical tips and tools to support stakeholder engagement and foster collaboration.
Who Should Attend
This course is designed for public service executives and change leaders working on complex initiatives requiring multiple dimensions of stakeholder involvement. It will be relevant to those currently undertaking an engagement process (including employee engagement), or those experiencing conflict or crisis, causing stress to stakeholder relationships.
Covered in the Course
- The difference between strategic stakeholder engagement and stakeholder communication or consultation
- A framework for understanding the dynamics of social systems
- Approaches to framing issues and identifying/mapping the most relevant actors and relationships to engage
- Examples of stakeholder engagement strategies
- How to select an approach that is best-suited to the need
- The role of leadership in stakeholder engagement
- Sustaining engagement in shifting contexts
- Stakeholder dialogue essentials
Instructors
The program is facilitated by two experienced practitioners:
Ingrid Richter, Senior Fellow, Canada School of Public Service, adjunct faculty member, Waterloo University, founder of Canadian Organization Development Institute and Partner, Threshold Associates. Ingrid has 20 years of experience working in government, non-profit and business settings in a variety of roles:from front line to senior management. She has worked nationally and internationally facilitating organization learning strategy, leadership development, and organizational change. Ingrid's current research interests are focused on societal change. She is an adjunct faculty member at Royal Roads University and the University of Toronto.
Ray Gordezky has spent over twenty years designing and facilitating large-scale change initiatives, nationally and internationally, requiring diverse groups to collaborate on complex challenges. Such initiatives include creating reproductive health policies in Nigeria, addressing religiously motivated violence in the Middle East, challenging gender inequality in Kenya, and creating stakeholder engagement strategies for federal government departments and not-for-profit agencies. Ray is on faculty at Canada School of Public Service, and the Canadian Organization Development Institute. He is an associate at Gender at Work and founding Partner, Threshold Associates.
Date next offered
To be determined.
Location
Centre on Public Management and Policy
University of Ottawa
Odell House, 180 Waller Street
Ottawa, Ontario K1N 9B9
Fee
$ 1500 + tax
Includes two course days, two online coaching sessions, course materials, lunch and snacks during the day and parking on campus.
The course will be offered in English and is limited to a maximum of 20 participants.
To Register
Contact Anna Jahn at ajahn@uOttawa.ca, phone: 613 562-5800 Ext. 3889
Please read our cancellation policy.
For further information on the course
Please contact: Ingrid Richter: Ingrid@thresholdassociates.ca
Or Ray Gordezky: ray@thresholdassociates.ca